Fresha for business?
Fresha pros and cons
No salon website
Fresha provides each salon with a booking profile hosted on its platform, but it doesn't include a custom website, logo, domain, or advanced branding tools.
For salons looking to build an online identity, this is a major limitation. You lose out on SEO optimization, direct brand traffic, and full content control.
Fresha provides each salon with a booking profile hosted on its platform, but it doesn't include a custom website, logo, domain, or advanced branding tools.
For salons looking to build an online identity, this is a major limitation. You lose out on SEO optimization, direct brand traffic, and full content control.
Salon appointment app
Fresha offers a digital POS system, but to use it fully for in-person payments you're required to purchase their card terminal, priced at $499.
There's no flexibility for third-party hardware or payment processors, effectively locking you into their ecosystem.
Fresha offers a digital POS system, but to use it fully for in-person payments you're required to purchase their card terminal, priced at $499.
There's no flexibility for third-party hardware or payment processors, effectively locking you into their ecosystem.
Fresha customer service
When choosing a salon booking software, customer support makes all the difference.
Salon owners raised concerns that Fresha's live chat and phone support are only available with a monthly $14.95 premium plan.
On top of that, email support can be slow, so not ideal when you're managing clients and need quick assistance.
When choosing a salon booking software, customer support makes all the difference.
Salon owners raised concerns that Fresha's live chat and phone support are only available with a monthly $14.95 premium plan.
On top of that, email support can be slow, so not ideal when you're managing clients and need quick assistance.
Fresha reviews
Fresha's onboarding is largely self-service. While there are help articles, videos, and community forums, there is no free 1:1 training for employees.
For busy salon owners, this creates a time burden, because you end up becoming the trainer.
Without guided onboarding, it's easy to miss features or make setup mistakes that affect the business.
Fresha's onboarding is largely self-service. While there are help articles, videos, and community forums, there is no free 1:1 training for employees.
For busy salon owners, this creates a time burden, because you end up becoming the trainer.
Without guided onboarding, it's easy to miss features or make setup mistakes that affect the business.
Fresha reviews complaints
Marketplaces (our stance) are built to maximize their own profits, not yours!
They constantly promote other salons to your clients, discourage loyalty, and attract deal hunters who chase discounts over quality.
On top of that, high commissions, limited access to customer data, and rigid templates make it hard to grow meaningful relationships or stand out as a brand.
Marketplaces (our stance) are built to maximize their own profits, not yours!
They constantly promote other salons to your clients, discourage loyalty, and attract deal hunters who chase discounts over quality.
On top of that, high commissions, limited access to customer data, and rigid templates make it hard to grow meaningful relationships or stand out as a brand.
Fresha competitors
Why trust TimeTailor as the best salon management software out there?
Why trust TimeTailor as the best salon management software out there?
Send your details - we do the rest!
We offer all you need for a thriving salon: website & logo creation, instant profile setup, 1:1 staff training payment system integration, intuitive appointment management, and more!
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TimeTailor’s salon appointment software is an all-in-one salon online booking system for freelancers and small business owners. We also optimize or create a free website for your salon. This POS system allows you to take deposits and manage payments.