Card-on-File Payments for Salons, Barbershops, Spas, and Beauty Clinics

Bucharest, 2026:

While developing this new addition, our salon booking software team aimed to fix one of the most common problems faced by beauty professionals today: managing payments while protecting revenue from last-minute cancellations and no-shows.

As a result, salons can now process approved charges faster, charge cancellation fees according to their policies, and reduce waiting times during checkout by eliminating the need to re-enter card details just by securely saving their customer’s information:

“Our mission has always been to help salon owners spend less time on administrative work and more time on growing the business and doing what they love”, said Oliver Auerbach, the CEO of TimeTailor.

Perfect for the evolving needs of beauty businesses today, our salon scheduling software intends to offer the same level of convenience customers receive from service providers in other industries:

“Salons lose precious time and revenue dealing with missed appointments and manual checkout. The card-on-file feature gives them a safe solution that works perfectly when combined with other no-show protection tools, such as deposits and automated reminders”, Oliver explains.

How can you activate this salon booking system feature?

- With a designated Card-on-File section, owners and managers choose the percentage or fixed amount they want to deduct from the total value of the appointment inside the salon appointment app.

- If the client doesn’t add their card details within a set number of hours after scheduling, beauty professionals can also enable automatic appointment cancellation.

- Upon booking the appointment, customers will be asked to add their card details. Adding card details doesn’t charge the client's card at the point of booking, and protects the client's cash flow. If they don’t show up when it’s time, you can mark them as no-shows and charge the no-show fee.

- If they do show up, you can charge the total amount without the clients having to provide the card at the counter for checkout, thus reducing friction.

Making cancellation policies actually enforceable, the card-on-file function can be paired with other no-show protection tools already available inside the salon management system, such as:

A feature that activates what we call “loss aversion”, so clients feel like they have to show up after paying in advance.

Most missed appointments happen when life gets busy, so automated reminders ensure clients remember their appointments:

“Customers today expect fast experiences in every aspect of their lives”, Oliver Auerbach added. “This new launch helps beauty professionals meet those expectations while adding an extra layer of revenue protection.”

The card-on-file feature is the latest addition to our salon management software, and is available to salons, barbershops, spas, and beauty clinics worldwide at no extra cost.

No extra cost? Exactly! Our salon booking app is free for manual appointments, so beauty professionals can manage their schedule and clients in one place. This includes unlimited staff & experts. For online bookings only, clients pay a 3.9% booking fee at checkout, keeping the platform free for beauty professionals. No risks, just results!